• Amerigas
  • $31,340.00 -45,410.00/year*
  • Las Cruces , NM
  • Customer Service/Call Center
  • Full-Time

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When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation s premiere propane company, serving over 2 million residential, commercial, industrial and motor fuel propane customers. Together, our 8,500 dedicated professionals will deliver 1.5 billion gallons of propane from 1,400 distribution points across the United States.

At AmeriGas our employees are the keys to our success and we are proud to offer a comprehensive benefits package, in addition to excellent starting pay:

Exceptional medical, dental and prescription benefits

401(K) with company match

Generous bonus potential

Paid time off (including holidays)

Paid Training

Annual performance reviews and salary increases

Propane discounts

Career advancement

Tuition reimbursement

Job Summary:

The Customer Relations Representative (CRR) acts as the first point of contact for all AmeriGas customers. The CRR is responsible for ensuring an extraordinary customer experience by building and maintaining relationships with customers and providing prompt and accurate service. The CRR will drive customer retention and growth through accurate posting of daily work, handling customer complaints and inquiries, a commitment to accuracy when reconciling accounts receivables, and strong organization skills when supporting delivery and service operations.

Knowledge, Skills and Abilities:

Advanced knowledge in Microsoft office and windows based applications

Ability to master SAP order to cash system

Must have strong organizational skills as well as be extremely detailed oriented

Must be able to work well in a team-oriented environment

Must be service-oriented and sales minded

Must have a professional telephone manner with the ability to maintain composure and remain pleasant under high pressure situations

Must be resourceful and excel at problem resolution

Education and Experience Required:

High school diploma required

Two or more years in customer service industry strongly preferred

Sales experience preferred

Prior SAP experience is a plus

AmeriGas is a Drug Free Workplace. Candidates must be able to pass a pre-employment drug screen and a criminal background check. AmeriGas is an Equal Opportunity Employer.

Associated topics: agente de servicio al cliente, answer, call center, client service, customer care representative, customer service representative, customer service specialist, internship, platform support, product support

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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