supervisor | Account Manager in Richmond, VA

Account Manager

  • SMC Corporation of America
  • 3000 Hunters Trce
  • Richmond, VA 23223
  • Full-Time



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PURPOSE

The Account Manager is responsible for representing SMC in all business activities associated with customer account support.

This position also has the responsibility to create and develop on-going business relationships, in an effort to increase market share and obtain growth.

ESSENTIAL DUTIES

Profitably grows sales through proactive management of top strategic accounts.

Presents all of SMC s capabilities, services and products to current and prospective customers.

Documents and/or monitors sales activity in SMC s CRM system.

Serves as the primary contact for assigned customers and is responsible for customer satisfaction.

Represents customer s needs and goals within the organization to ensure quality.

Leads all aspects of the sales process, calling upon others to assist in solution development.

Completes detailed SAP and forecasts as required.

Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer s top management team within top rated accounts.

Utilizes SMC tools and aids for communication, product research, pricing, delivery, Accounts Receivable, Global Information System, etc.

Achieve growth expectation; and, meets expectations for profitability and market share.

Organize and complete a minimum of 10 regular training sessions for customers and employees on SMC products.

Manage SMC assets appropriately, and be able to successfully calculate ROI using the RINGI process.

Have passed all Pneumatic theory and other technical training required by SMC.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations.

Coaching/mentoring experiences with less senior sales staff and peers.

Maintain better than career cumulative 95% actual to plan sales performance

Successfully complete other duties as prescribed by the Branch Manager/Sales Manager.


PHYSICAL DEMANDS/WORK ENVIRONMENT

Fast paced environment (includes both office and field work)

Travel with some extended stay away from home

Physically capable of lifting SMC products and displays up to 50 lbs.

Varying work hours

MINIMUM REQUIREMENTS

Bachelor s degree in Business, Marketing, related technical field, or equivalent experience

Minimum five (5) years sales experience with SMC or equivalent industry sales experience

Knowledge of SMC product lines and application knowledge

Detailed understanding of competitive product lines

Excellent communication, problem-solving, and leadership skills

High level of competency with computer applications (i.e. - typing skills, Microsoft software, AS400, and Lotus Notes)

Clean driving record



* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.