• $77,520.00 -128,560.00/year*
  • Boston, MA
  • Information Technology
  • Full-Time
  • 59 Tremont St

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Every day, the people of TSYS? and Netspend? improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are \"People-Centered Payments\", and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere - and for yourself - we may have the right place for you.

* Position may be based in the Broomfield, CO or Boston, MA office. *

Summary of This Role

Join our project team and help design, build, and implement the boarding and servicing platform of the future!

Working as a key member of the team, the Product Delivery Analyst will execute on the vision set by the strategy team and own and drive the development of new products, manage internal strategic projects focused on corporate value, and deliver our leading payments technology platform to our most strategic partners and customers. External, client-facing and payments industry experience are major pluses. You must possess a unique blend of business and technical savvy; strong analytical ability, a big-picture vision, and the drive and superior project management acumen to make that vision a reality. Candidates are expected to rely on experience and good judgment to plan and accomplish a variety of complex projects and deliver the intended value. A wide degree of technical proficiency, creativity, ability to navigate ambiguous situations and lead cross-functional teams is expected. A hands-on approach to pushing products and projects from planning to delivery will make you a valued contributor. The ability to identify, aggregate and communicate key metrics will allow for the clear alignment and awareness of practical issues that require action.

What Part Will You Play?

  • Serve as the analyst supporting cross functional project teams for complex product launches and projects with Company-wide impact.
  • Take full ownership of the Implementation project from Initiation to Close; Accountable for ensuring the ultimate success of the project.
  • Define and prioritize requirements and work with the engineering teams to build them
  • Partner with, and provide expertise to internal departments during the development and deployment of new, value-added platform features and functionalities, and internal processes
  • Build and manage master project plans and supporting artifacts encompassing resource requirements, business requirements, dependencies, timelines, milestones and success criteria as necessary to deliver on the promised business value.
  • Collaborate effectively with cross functional / cross-channel business and engineering teams to hit specific timelines and deliverables.
  • Proactively manage internal and external relationships with senior (Director and Vice President-level) stakeholders with business unit dependencies on the program outcome. Manage and balance business stakeholders' and client expectations regarding schedule, cost, and scope.
  • Ensure all project resources (staff, time and budget) and requirements are thoughtfully developed, clearly identified, and agreed upon, and that the project tracks to key objectives, timelines, and budgets.
  • Be the hub of self-organizing, professional cross functional teams.
  • Work with team members to improve the quality of service delivery.
  • Coordinate with various constituencies including management and business owners to define, implement and track key success metrics.
  • Identify, assign, and track all tasks which are required for successful completion of the project.
  • Develop and deliver executive-level updates and briefings for senior leadership teams and groups.
  • Compile business requirements documents including process flow diagrams.
  • Take full ownership of the Implementation project from Initiation to Close; Accountable for ensuring the ultimate success of the project.

What Are We Looking For in This Role?

Minimum Qualifications

  • 3-5 years of (software) Business Analysis, Product Management and/or Project Management
  • Working knowledge of SDLC, Agile practices and project management skills
  • Experience with ERP & CRM systems
  • Strong interpersonal skills - written, oral, presentation
  • Experience with a professional consulting firm, working with external clients on technical projects & initiatives
  • Able to drive results
  • Functional design and technical design skills
  • Superior Project Management skill set
  • Familiar with SQL, database design & development
  • Comfortable presenting to internal and external team members and stakeholders

Not Ready to Apply? Join Our Talent Community!!

US Applicants:
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at +1.706.###.#### or +1.877.###.#### or email at ...@tsys.com.


Outside of US Applicants:

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here.

Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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