supervisor | Inside Account Manager - Vector Security Networks in Pittsburgh, PA

Inside Account Manager - Vector Security Networks

  • Vector Security
  • $56,670.00 - 168,710.00 / Year *
  • 3950 Roberto Clemente Dr
  • Pittsburgh, PA 15260
  • Full-Time



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Main Responsibilities:

Lead Generation and Communication:
Independently execute outbound phone and email campaigns around exceptional solutions from a reputable provider with over 45 years of experience
Respond to all incoming business inquiries from potential customers
Manage lead tracking database tools and LinkedIn Sales Navigator
Track and report on prospecting and campaign opportunities and successes
Partner with other departments to identify and communicate up-sell opportunities to leads and existing customers
Join forces with the national accounts sales team to identify lead contact information and assist in warming stale leads
Keep informed of all relevant business and technology trends within the security and network industries to better serve the retail, QSR and healthcare industries
Able to passionately communicate a shared purpose between Vector Security Networks and its prospective customers

Account Development-Sales:
Interact with Loss Prevention, IT, Operations, Construction, Procurement and any relevant departments within an assigned account to enhance our value to the customer
Keep our customers competitive by providing new information on products and services
Understand and evaluate the customer's current business environment to help identify pain points and offer creative solutions
Collaborate as necessary to manage escalated issues and facilitate resolution by working with all Vector Security Networks departments
Participate in the collection of accounts receivables when required
Track the status and meet deadlines for outstanding customer proposals and requests

Customer/Prospect Interface:
Ability to develop and maintain relationships with new and existing customers to develop new business and enhance the customer experience
Build trust and credibility with mid and senior level leadership
Effectively communicate with all internal departments to resolve customer issues or concerns within requested timeframes



Experience

Required
  • 3 - 5 years: Sales experience - establish build and maintain effective relationships


Education

Preferred
  • Bachelor's Degree, or Equivalent Work Exper. or better


Skills

Required
  • Ability to engage others
  • Communication
  • Customer service skills
  • Interpersonal Skills
  • Listening
  • Maintains high level of professionalism
  • Microsoft Office
  • Planning and organizing
  • Problem Solving
  • Time management
  • Sales ability / persuasiveness
  • Rapport building


Behaviors

Required
  • Team Player: Works well as a member of a group


Motivations

Required
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
  • Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information.


See job description



* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.