**VOLT has an amazing opportunity for a Deduction Analyst / Inventory Specialist!!**
**PLEASE APPLY NOW!!**
**An important link in the customer supply chain of command, the Deduction Analyst is responsible to direct and coordinate Overage, Shortage, Damage (OS&D) and Deduction research, including aspects of warehousing, logistics, deployment and transportation support and serve as support for the Customer Service Department during the high season.**
# Scope of Responsibilities:
**Customer Deductions Experience:**
+ Manage, research and track overages, shortages and damage claims for customer deliveries
+ Process credits for customer shortages and damages for customer deliveries
+ Identify patterns and opportunities to reduce overages, shortages and damage for customer deliveries
+ Manage, track, and review customer charge backs and logistics deductions and work with customer service for resolution
+ Coordinate with the Sales team and customers to find solutions and avoid future customer logistic deductions
+ Initiate corrective action plans with 3rd party providers to reduce future customer logistic deductions
+ Generates and publishes Monthly Summary Deduction and OS&D Report
# Overall Role:
+ Work directly with outside warehouses and carriers to resolve recurring problems for customer deliveries
+ Participate in Logistics departmental meetings and the accomplishment of departmental goals
+ Perform ad hoc analyses as requested by management
+ Cross train and perform back up duties for other department personnel as needed to help with unusually heavy workloads
+ Insure data integrity across all system modules
# Specific Knowledge and Skills:
+ Excellent verbal and written communication skills.
+ Strong analytical and planning skills.
+ Supplier management experience.
+ Initiative and action oriented.
+ Ability to give attention to detail.
+ Strong system and process skills.
+ Customer service orientation.
+ Ability to handle multiple tasks simultaneously.
+ Ability to use Excel, Word, and Email.
+ Proficient in the JD Edwards Computer environment.
+ Ability to listen well, determine the issue at hand, and resolve said issue, while minimizing emotions.
+ Basic Mathematical skills.
+ Ability to prioritize and organize assignments.
+ Ability to solve problems and make decisions.
+ Ability to interpret inventory data and make order sourcing decisions.
+ Ability to work independently, under general supervision of the Customer Service Manager.
+ Ability to interact with well, and support other members of the Customer Service Department.
+ Participate in proactive team efforts to achieve departmental and company goals.
# Education and Work Experience:
3 to 5 years of inventory management and 3rd party logistics management experience preferred.
Bachelor's Degree and five years of experience or equivalent combination of education and or experience.
# Working Conditions:
+ Spends approximately 85% time at desk working on computer or telephone
+ Spends approximately 15 % in warehouse or third party facilities/distribution centers.
+ May require<5% travel to perform warehouse physical inventories.
+ Occasional to Frequent usage of verbal communication equipment (telephone, radio, cellular)
+ Occasional to Constant Repetitive Fine Manipulation (keyboarding, ten key, writing)
+ Rare to Occasional Simple Grasping
+ Rare to Occasional ability to lift and carry up to 10 pounds
**Starting Rate:** $20.00 per hour, depending on experience
**Schedule:** Mon-Fri, 8am 5pm
**Job Type:** Temporary
**For immediate consideration call Shemika 209-###-#### to schedule an interview or email a resume to ...@volt.com**
# Volt is an Equal Opportunity Employer
In order to promote this harmony in the workplace and to obey the laws related to employment, Volt maintains a strong commitment to equal employment opportunity without unlawful regard to race, color, national origin, citizenship status, ancestry, religion (including religious dress and grooming practices), creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender identity, gender expression, marital or parental status, age, mental or physical disability, medical condition, genetic information, military or veteran status or any other category protected by applicable law. Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.